Privacy Policy
1. Introduction
Peak Cloud Consultancy (“we”, “our”, or “us”) is operated by Harinderdeep Singh, based in Mohali, Punjab, India. We provide B2B lead generation, SDR services, and outbound sales consulting to technology companies worldwide.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website (peakcloudconsultancy.com) or engage our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
2a. Information You Provide
- Full name, email address, and phone number submitted via our contact or inquiry forms
- Business name, job title, and company details when booking a consultation
- Any information shared with us in emails or messages
2b. Information We Collect Automatically
- IP address and browser type when you visit our website
- Pages visited, time spent, and referring URLs (via Google Analytics or similar tools)
- Cookie data — see our Cookie Policy for full details
2c. Third-Party Prospect Data (B2B Services)
As part of our SDR and lead generation services, we may process publicly available business contact data (names, job titles, business email addresses, LinkedIn profiles) on behalf of our clients. This is done strictly for legitimate B2B outreach purposes and in compliance with applicable laws.
3. How We Use Your Information
- To respond to your inquiries and consultation requests
- To deliver our contracted SDR and lead generation services
- To send you service-related communications
- To improve our website and service quality
- To comply with our legal obligations
We do not sell your personal data to any third party.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your data under the following legal bases:
- Contractual necessity — to deliver the services you have engaged us for
- Legitimate interests — for B2B outreach using publicly available professional data
- Consent — where you have provided explicit consent (e.g., newsletter subscription)
- Legal compliance — to meet regulatory requirements
5. Data Sharing
We may share your data with:
- Service providers: Email platforms, CRM tools, and analytics providers who assist our operations
- Clients: If you enquire on behalf of a company we are engaged with
- Legal authorities: If required by law or to protect our rights
All third parties we work with are required to maintain appropriate data security standards.
6. International Data Transfers
As a business based in India serving international clients, your data may be transferred and processed outside your home country. Where we transfer data from the EEA, we ensure appropriate safeguards are in place in compliance with GDPR requirements.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. Client service data is retained for 5 years for accounting and legal purposes.
8. Your Rights
Depending on your location, you may have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to object to or restrict processing
- Right to data portability
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at: contact.us@peakcloudconsultancy.com
9. Cookies
Our website uses cookies. Please refer to our Cookie Policy for full details on what cookies we use and how you can manage them.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no transmission over the internet is completely secure.
11. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
Peak Cloud Consultancy
Mohali, Punjab, India
Email: contact.us@peakcloudconsultancy.com
Phone: +91-7347660599